Frequently Asked Questions

Everything you need to know about shopping with Astropad

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that customs fees and import duties may apply depending on your local regulations.

Are my personal and payment details secure?

Absolutely. We use industry-standard SSL encryption to protect your data and ensure that every transaction is processed through secure, PCI-compliant payment gateways.